Privacy Policy

What Information We Collect

When you submit a loan request through our platform, we collect information you provide directly, including your name, email address, phone number, employment details, income range, and credit situation. We also collect technical data such as your IP address, browser type, and pages visited on our site to improve your experience and prevent fraud.

We do not collect sensitive financial account numbers or passwords. Any financial information you share is transmitted securely and only to our licensed lender partners with whom you have chosen to connect.

How We Use Your Information

Your information is used to:

• Match you with licensed lenders across Canada who may offer loan products suited to your situation
• Allow lenders to contact you regarding loan applications and offers
• Improve our referral matching process and website functionality
• Comply with Canadian privacy and anti-money-laundering regulations
• Prevent fraud and unauthorized access to our service

We do not sell your personal information to third parties for marketing purposes. Your data is shared only with licensed lenders you have explicitly requested to contact, and only as necessary to process your loan inquiry.

Sharing Your Information

24/7 E-transfer Loans Canada is a referral service. When you submit a loan request, your information is shared with participating licensed lenders in your province who may be able to help. These lenders operate under their own privacy policies and are regulated by provincial financial regulators across Canada.

We may also share information with service providers who help us operate our website, process payments, or comply with legal obligations—all under strict confidentiality agreements.

We may disclose your information if required by law, court order, or to protect the safety and security of our users and service.

Data Security

We use industry-standard encryption (SSL/TLS) to protect your personal information during transmission. Our servers are secured with firewalls and regular security audits. However, no online service is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at the address provided below.

Your Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial equivalents, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications
• Withdraw consent for certain uses of your data

To exercise any of these rights, contact our Privacy Officer using the details below.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, remember your preferences, and analyze site usage. Most cookies are session-based and expire when you close your browser. You can disable cookies in your browser settings, though this may limit some site functionality.

We do not use cookies to track you across other websites for advertising purposes.

Third-Party Links

Our website may contain links to lender websites and other third-party services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites before providing your information.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we become aware that a minor has submitted information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our service constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact our Privacy Officer:

24/7 E-transfer Loans Canada
Email: [email protected]
Response time: Within 30 days of your request

You also have the right to file a complaint with your provincial privacy commissioner if you believe your privacy rights have been violated.

Additional Information

For more details about how we operate as a referral service, please review our Terms of Service and How We Rate Lenders pages.

Last Updated: 2024. Reviewed by Chad Powers.